Frequently Asked Questions
How long will it take to receive my order?
We aim to deliver your premium fabric within 4 to 5 business days across Pakistan. Orders placed before 5 PM are processed the same day. During peak seasons like Eid, slight delays may occur, but we strive to maintain our standard delivery times.
Is shipping free on all orders?
Yes, we offer FREE standard shipping on all orders, regardless of the order value. We believe in providing value without hidden costs, ensuring a seamless shopping experience.
Can I track my order?
Absolutely. Once your order is dispatched, you'll receive a tracking number via email or SMS. You can use this number to monitor your package's journey in real-time through our website or the courier's tracking portal.
What if I receive a damaged or incorrect item?
We apologize for any inconvenience. If you receive a damaged or incorrect item, please contact our customer support within 48 hours of delivery. We'll arrange for a replacement or refund as per our return policy.
Do you offer international shipping?
Currently, we ship exclusively within Pakistan. However, we're working on expanding our reach to international customers. Stay tuned for updates on global shipping options.